Last updated: October 20, 2026
This Privacy Policy explains how Bulldog Plumbing LLC (“Bulldog Plumbing,” “we,” “us,” or “our”) collects, uses, and protects information when you visit this website or use our services. The short version: we use your information to help you with your plumbing, and we do not sell it.
1. Information We Collect
Information you give us
- Service and contact requests: your name, phone number, the service you need, your zip code, your preferred appointment date if you choose one, and any details you choose to include.
- When you call, text, or email us: your contact information and whatever you share about your plumbing needs.
- When we provide service: your service address, details about the work, job notes and photos of the work area, and billing records.
Information collected automatically
- Basic technical data: like most websites, our hosting provider automatically records standard information such as your IP address, browser type, and the pages you visit. This is used to keep the site running and secure.
- Fonts: this site loads its typeface from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google.
- Cookies and analytics: we do not currently use advertising cookies or analytics tracking on this website. If that changes, we will update this policy first.
2. How We Use Your Information
- To respond to your service request and schedule appointments.
- To perform, document, and stand behind our work, including warranty service.
- To send estimates and invoices and to process payments.
- To contact you by phone, text, or email about your request or service.
- To keep our website secure and working properly.
- To meet our legal, tax, accounting, and insurance obligations.
We will not send you marketing messages without your permission, and you can ask us to stop contacting you for anything other than an active job at any time.
3. When We Share Information
We do not sell, rent, or trade your personal information. We share it only:
- With service providers that help us run the business, such as our website host, the email service that delivers contact form submissions to us, and any payment processor you use to pay us. They may use your information only to provide those services to us.
- With our insurance carrier, attorneys, or accountants when needed, for example to handle an insurance claim.
- When required by law, or to protect the rights, property, or safety of Bulldog Plumbing, our customers, or others.
- With a buyer or successor if our business is ever sold or reorganized, in which case this policy will continue to protect your information.
4. Payments
If you pay electronically, your payment is handled by a third-party payment processor. We do not store full card numbers on this website.
5. Photos and Reviews
We may photograph the work area to document conditions and our work. We will not publish photos that identify you or your home, or post your review or testimonial, without your permission.
6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, consistent with New York’s data security requirements. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you as required by New York law.
7. How Long We Keep Information
We keep your information for as long as needed to provide and stand behind our services, and to meet legal, tax, accounting, and insurance requirements. When we no longer need it, we delete it or store it securely.
8. Your Choices and Requests
You can contact us at any time to:
- Ask what personal information we have about you.
- Correct information that is wrong.
- Ask us to delete your information. We may need to keep certain records, such as invoices and job records, where the law or our insurance requires it.
- Stop non-essential calls, texts, or emails from us.
We may need to confirm your identity before acting on a request.
9. Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
10. Other Websites
This website links to other sites, such as our Instagram page. Those sites have their own privacy practices, and we are not responsible for them.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
12. Contact Us
Questions or requests about your information? Call us at (585) 484-1997 or email info@thebulldogroc.com.